Hospital Privado Hermano Pedro - Case Study

About the client

Avenida la Recoleccion No. 4
Antigua Guatemala


Established: 1995

General Medicine and Surgery
Internal Medicine
Laboratory and Pathology
Digitized Radiology
Maternity and Gynecology
Plastic and Reconstructive Surgery
Traumatology and Orthopedics

Staff strength: 35

1. Reception
2. External - Consultation
3. Emergency
4. Nursing
5. Pharmacy
6. Laboratory
7. conventional X - Digital Rx - TAC - USG
8. Administration
9. Ambulance -services
10. General Supply Warehouse



We wanted the following:
- Improve patient care
- Improve services as such
- Improve the execution of such services
- To improve controls on such services

What kind of system are looking for:
- We have a basic system of billing but we know we need a system that integrates medical history, Image, Laboratory, Emergency, Insurance, Images, pharmacy, accommodation of patient services
- To get results in real time, the system should be able to emulate and optimize manual operations in real time, most systems have a high input costs that do not go by the size of our operation. With the HMS we got Vertikal Systems it is essential for us the exceptional quality and service with an accessible entrance value according to our operation, and high scalability that made it an excellent choice.


The implementation consists in:
- a central server with MySQL database
- 7 workstations running Hospital Manager

By the very nature of our operations it was necessary to rearrange some internal procedures , so we started the optimize the system for some procedures.
Multiple tweaks were set to comply with our legislation and specific modus operandi.

What is the customer saying

"By own technical difficulties we are still implementing , we are moving forward and we know that in the end the effort will be well rewarded.
Our goal is to register the patient history when the patient enters the hospital, and then record the evolution, clinical services and materials administered, but no less important to have a dynamic database with all integrated clinical history and achieve future track of the status of our patients."

Dr. Elsa Chang
Administrative manager